Privacy Policy

Last updated: 01/09/2025

This Privacy Policy explains how SEJ Money Ltd (“we”, “us”, “our”) collects, uses, and protects your personal information.

  • Company Name: SEJ Money Ltd (Previously Clear Money Claims Ltd)

  • Company Number: 13597421

  • Registered Address: Emstrey House, Shrewsbury Business Park, Shrewsbury, Shropshire, England, SY2 6LG

  • ICO Reference: ZB204258

We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.

1. Information We Collect

We may collect and process the following types of personal data:

  • Identity Data: name, date of birth, gender.

  • Contact Data: address, email, phone number.

  • Financial Data: details about your vehicle finance agreements, lender details, payment history.

  • Technical Data: IP address, browser type, device information.

  • Marketing Data: your preferences in receiving marketing communications from us.

2. How We Collect Your Information

We collect personal data in the following ways:

  • Directly from you when you complete forms on our website, sign agreements, or contact us.

  • From third-party partners, including law firms and claims management companies we work with.

  • Automatically, through cookies and tracking technologies when you use our website.

3. How We Use Your Information

We will only use your personal data where the law allows us to. Common uses include:

  • To provide our services and manage your claim(s).

  • To verify your identity and prevent fraud.

  • To comply with our legal and regulatory obligations.

  • To communicate with you regarding updates, progress, and outcomes.

  • To improve our services and website.

  • For marketing, but only where you have provided consent or we are otherwise permitted by law.

4. Legal Bases for Processing

We rely on one or more of the following lawful bases under UK GDPR:

  • Contract: to perform our obligations in providing services to you.

  • Legal obligation: to comply with laws and regulations.

  • Legitimate interests: to improve our services, manage relationships, and operate our business.

  • Consent: for certain marketing activities, which you can withdraw at any time.

5. Sharing Your Information

We may share your data with:

  • Partner law firms, claims management companies, and other service providers assisting in your claim.

  • Regulators, such as the Financial Conduct Authority (FCA) or Solicitors Regulation Authority (SRA), where legally required.

  • IT, analytics, and marketing service providers that support our business operations.

  • Third parties if we are under a duty to disclose to comply with law or to protect our rights.

We will never sell your personal data.

6. International Transfers

Where we transfer your data outside the UK, we will ensure that appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.

7. Data Retention

We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including satisfying any legal, accounting, or regulatory requirements. Typically, this may be up to 6 years after the conclusion of your case or our relationship with you.

8. Your Rights

You have the following rights under UK data protection law:

  • The right to access your personal data.

  • The right to rectification (correction of inaccurate data).

  • The right to erasure (in certain circumstances).

  • The right to restrict processing.

  • The right to data portability.

  • The right to object to certain types of processing (including direct marketing).

  • The right to withdraw consent where processing is based on consent.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk.

9. Cookies

Our website may use cookies to improve functionality and user experience. You can manage or disable cookies through your browser settings. Please refer to our Cookie Policy for more details.

10. Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.

11. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us:

SEJ Money Ltd
Emstrey House, Shrewsbury Business Park
Shrewsbury, Shropshire, England, SY2 6LG
Email: haydn@clearmoneyclaims.com