01.Who We Are
Company Name: SEJ Money Limited
Company Number: 13597421
Registered Address:
Belmont House
Shrewsbury Business Park
Shrewsbury
SY2 6LG
ICO Registration Number: ZB204258
SEJ Money Limited is committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and all other applicable data protection laws.
For the purposes of data protection legislation, SEJ Money Limited acts as a Data Controller, unless stated otherwise.
02.Information We Collect
We may collect, store, and process the following categories of personal data:
Identity Data: name, title, date of birth, gender
Contact Data: postal address, email address, telephone numbers
Financial & Case Data: vehicle finance agreement details, lender and broker information, payment history, documentation relevant to your claim
Technical Data: IP address, browser type, operating system, device identifiers
Usage Data: interactions with our website, forms, and communications
Marketing & Communications Data: your preferences for receiving communications from us
We do not intentionally collect special category data unless it is strictly necessary for the provision of our services and permitted by law.
03.How We Collect Your Personal Data
We collect personal data through the following methods:
Direct interactions: when you complete online enquiry forms, sign documentation, communicate with us, or instruct us to act
Third parties: including solicitors, claims management companies, lenders, brokers, introducers, and publicly available sources
Automated technologies: including cookies, pixels, and analytics tools when you use our website
04.How We Use Your Personal Data
We only use your personal data where the law allows us to. This includes:
Assessing whether you may have a valid claim
Providing, administering, and progressing claims-related services
Verifying identity and preventing fraud
Communicating with you about your claim, updates, and outcomes
Complying with legal, regulatory, and reporting obligations
Improving our services, systems, and website
Sending marketing communications where permitted
05.Lawful Bases for Processing
Under UK GDPR, we rely on the following lawful bases:
Contract: where processing is necessary to provide services to you
Legal Obligation: to comply with FCA, ICO, or other regulatory requirements
Legitimate Interests: to operate our business, prevent fraud, and improve services (balanced against your rights)
Consent: where required for marketing or electronic communications
You may withdraw consent at any time by contacting us.
06.Sharing Your Personal Data
We may share your personal data with:
Solicitors and legal partners instructed to act on your behalf
Claims management and professional service providers supporting your claim
Lenders, brokers, and financial institutions relevant to your case
Regulators and authorities, including the FCA, SRA, FOS, or ICO where required
IT, CRM, hosting, analytics, and marketing providers acting as processors
All third parties are required to respect the security of your personal data and to process it in accordance with the law.
We do not sell your personal data.
07.International Data Transfers
Where personal data is transferred outside the UK, we ensure appropriate safeguards are in place, including:
UK adequacy regulations
International Data Transfer Agreements (IDTAs)
Standard Contractual Clauses
08.Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including legal and regulatory requirements.
In most cases, this will be up to six (6) years following the conclusion of your claim or our relationship, unless a longer retention period is required by law.
09.Your Data Protection Rights
You have the right to:
Access your personal data
Request correction of inaccurate data
Request erasure (where applicable)
Restrict processing
Data portability
Object to processing, including direct marketing
Withdraw consent at any time
To exercise your rights, please contact us using the details below.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk
10.Marketing Communications
We may contact you with information about our services where you have consented or where we are otherwise permitted by law.
You can opt out of marketing at any time by:
Clicking “unsubscribe” in emails
Contacting us directly
Opting out will not affect service-related communications.
11.Cookies
Our website uses cookies and similar technologies to improve performance and user experience. You can manage cookies through your browser settings.
Please refer to our Cookie Policy for full details.
12.Data Security
We implement appropriate technical and organisational security measures to protect personal data against unauthorised access, loss, misuse, or disclosure.
Access to personal data is restricted to authorised personnel only.
13.Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on our website and, where appropriate, notified to you.
14.Contact Details
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
SEJ Money Limited
Belmont House
Shrewsbury Business Park
Shrewsbury
SY2 6LG
Email: haydn@sejmoney.co.uk